When Social Media and Work Collide

14th July 2017

In the early days of social media, using these platforms while at your place of employment was widely frowned upon as wasted time. However, as social media platforms became more and more ingrained in both Read More

How to Disable Snap Map on Snapchat

7th July 2017

There’s been a considerable backlash over the past week regarding the rollout of Snapchat’s new ‘Snap Map’ feature. The release of the new feature and in particular the quiet way it’s been rolled out has Read More

The Benefits of Good Internal Communication

30th June 2017

With Millennials now making up the most significant part of the global workforce and Gen Z making their move into that working population, excellent internal communication in an organisation is more critical than ever. Raised on Read More

Customer Service and Airlines.

3rd June 2017

Why Do They Get it So Wrong? The recent fiasco at British Airways got me thinking, why do airlines get customer service so wrong? Facing a compensation bill of over £100m and untold damage to Read More

Twitter Dysfunction

22nd May 2017

Twitter dysfunction, it’s sound like a medical condition. Twitter and its inability to turn a profit is well known, but just why does it happen? The story of Twitter would make an excellent primetime drama Read More

Verify your Facebook business page

2nd March 2017

Facebook has for some time now allowed businesses to verify their page. This is a simple step by step guide to verify your Facebook business page. Once confirmed you will see a ‘grey’ tick on Read More

The 4 Ds of Social Media Warfare

20th February 2017

What is Social Media Warfare? In recent years, social media has become the primary source of communication between the government and the public.  Spreading fake information – disinformation – has become a common practice. Minority Read More

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